![]() ![]() Once a registration is in place for a DKIM key, any message that are properly signed by that key which generate a spam complaint will cause a feedback loop message to be sent. DKIM Based Feedback LoopsĭKIM based feedback loops are registered for based on DKIM keys. For simplicity, it is easier to use the same email address for all providers (ISPs). You can choose to receive spam complaint at a different email addresses for each provider or use the same address for all of them. Validity’s Universal Feedback Loop Service processes feedback loops for more than 26 email providers. You first need to Request Access to the IP addresses to prove that you own the IP addresses.Īfter proving ownership, you can submit the Junk Mail Reporting Program request. Hotmail’s feedback loop can be registered for here. Microsoft / Hotmail Feedback Loop and SNDS access The confirmation message contains a link which must be clicked to complete the registration. The confirmation addresses is selected during the registration process. Registration requests for this type of feedback loop are typically authorized by looking up the reverse DNS, or PTR record associated with the IP address being registered, and sending a confirmation message to an or address at the fully qualified domain name, or a parent domain. Take this into consideration when selecting which domain to use in reverse DNS. Some IP based feedback loops require that the registration of the domain name that’s used in reverse DNS be at least 30 days old. Once an IP address is registered with one of these feedback loops, any messages sent by that IP which generate a spam complaint will cause a feedback loop message to be sent. Most feedback loops are registered for based on sending IP addresses. For more details, contact GreenArrow technical support with the IP address(es) and/or DKIM keys that you wish have registered. ![]() We can also send in subsequent registration requests for you, although there may be a fee involved. GreenArrow technical support will send in feedback loop registration requests to the ISPs listed on this page as part of your server’s initial setup process. When you’re adding in new signing DKIM key(s), you would register each new DKIM key for the DKIM based feedback loop.When you’re adding new sending IP addresses, you would register each new IP for the IP Based feedback loops.Feedback Loop Registrationsįeedback loop registration requests are typically sent in 2 scenarios: The remainder of this document discussed specific feedback loops, and how to register for them. More details on Feedback Loops and Spam Complaints in general can be found on the GreenArrow Engine’s Spam Complaint Processor and Spam Complaint Mailboxes pages. If the message was sent from a different injecting application, then the Event Notification System can be used to log this complaint as an scomp event. If the message was sent via GreenArrow Studio, then this is done for you. We recommend treating spam complaints as unsubscribe requests. Messages received at these mailboxes are processed by GreenArrow Engine’s Spam Complaint Processor, which extracts the recipient email address, ListID, and SendID from the message being complained about. When this button is clicked at an ISP which you have a valid feedback loop registration in place with, the ISP sends a copy of the complaint to one of GreenArrow Engine’s Spam Complaint Mailboxes. The most common scenario in which a feedback loop complaint occurs is when a subscriber clicks the This Is Spam link, or its equivalent while viewing an email. This is the list of ISPs that have feedback loop programs and that we register to as part of the GreenArrow install process:Ī feedback loop is a mechanism for an ISP to forward spam complaints from its users to senders. Hide VirtualMTA Setting in IEM Mailing Lists.Running Custom Code During Delivery Attempts.Self Managed High Availability Clusters.High Availability Cluster Administration.Stopping and Starting GreenArrow Engine.Administering GreenArrow Without root Access.Event Notification System Configuration.hvmail_get_possible_spamtrap_hits Command.Delivery Event Processed Logfile Format.Updating Throttle Settings on the Command Line.Bulk Update IP Address Settings in Database.Injecting Mail with HTTP Submission API.Running Custom Code During SimpleMH Injection.PHPMailer SimpleMH Multiple Recipient Example.SimpleMH Setting the Return-Path Address.DKIM Signing for Other Domains and Selectors.Decrease Delivery Attempt Log Verbosity.Chrome Mixed Content Compatability Guide.
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